FAQs

FAQs

Audio Video Concepts & Design

Have an audio/video service-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What is a custom installation?

    Audio Video Concepts & Design offers custom installation services to our customers, ensuring that your newly purchased A/V system is expertly assembled and integrated into your home. Our services range from simple tasks, such as delivering and setting up a new TV, to more complex projects, like running in-wall wiring for a full home theater or whole-house system. No matter the complexity, 


    Audio Video Concepts & Design has the skills and experience to complete your installation successfully. Our team of on-staff, expert installers is dedicated to providing impeccable customer service and support throughout the entire process.

  • Will it cause any problems to hang a flat screen TV above a fireplace?

    No, mounting a flat screen above a standard fireplace is perfectly safe. Just as various decorations and pictures have traditionally been placed on or above the mantle without issue, this location is a common and secure choice for flat screens.

  • I already own components. Can you incorporate these into a new home theater or listening system?

    Yes. Audio Video Concepts & Design can design an audio or home theater system that seamlessly integrates your existing equipment. We strive to maximize the synergy between the new and existing components for the best possible performance.

  • Can I control all my gear with one universal remote?

    Yes, a universal remote (which can learn the infrared codes of your other remotes) can operate your entire system. However, you will still need to understand how your system functions. Give us a call today to learn more.

  • Can I control equipment that is hidden or concealed behind cabinet doors?

    Yes. You need to use an RF (radio frequency) remote control instead of an IR (infrared) remote. IR remotes require a direct line of sight to the components they are controlling, while RF remotes do not.

  • What is home automation?

    Smart home automation solutions seamlessly integrate the electronic components and systems you use daily. By bringing together lighting, music, video, climate control, and security, these solutions allow you to enjoy your favorite music throughout the house, watch your preferred programs or videos, dim the lights, and see who is at your front doorstep — all from the comfort of your couch using a remote, smartphone, or tablet.


    Home automation creates personalized experiences that enhance your life, offering added comfort, savings, convenience, and peace of mind. Request a quote from Audio Video Concepts & Design to install your home automation system today.

  • What kind of warranties come with the equipment sold at Audio Video Concepts & Design?

    Every manufacturer has its own warranty policy. At Audio Video Concepts & Design, we offer extended warranties for many of our products. For more information about extended warranties, give us a call now.

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